Return And Exchange Policy
We want you to love every purchase you make with us! If you’re not completely satisfied, you can easily return or exchange your items.
Easy Returns and Exchanges
1. Return Period: You can return or exchange any item within 7 days of receiving your order. 2. Condition: Items must be returned in original condition, unworn, unwashed, and with all tags attached. 3. Applicable Items: All items are eligible for returns and exchanges, except those marked as final sale or customized products.
How to Return or Exchange
1. Contact Us: Notify us at [email/phone number] within 7 days of delivery. Share your order number and reason for the return or exchange. 2. Prepare the Parcel: Pack the item(s) securely in their original packaging. 3. Return Options: • For Returns: Ship the item back to us via courier. (Return shipping cost is borne by the customer.) • For Exchanges: Once the return is received, we’ll ship the replacement item.Exchange shipping cost is borne by the customer.
Refund Policy
1. Refunds will be processed within 5–7 business days after we receive and inspect the returned item. 2. Refunds will be issued to the original payment method or as store credit, as per your preference. 3. Original shipping charges are non-refundable.
Important Notes
• Condition Check: Returned items must be in resaleable condition. Damaged or worn items will not be accepted. • Tracking: Use a reliable, trackable shipping method for returns to ensure safe delivery. • Exchange Timeline: Exchange orders will be processed and shipped within 5–7 business days after approval.
For any questions or assistance, feel free to contact our support team at [email/phone number]. We’re here to help!